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q780 Privacy Policy — Your Data, Explained

Your personal data matters. This Privacy Policy explains clearly what information q780 collects when you use the platform, how it is used, who it is shared with and what rights you have over your own data. Whether you are registering a new account, making a PKR deposit via JazzCash or Easypaisa, or placing a bet on a PSL match, this policy covers how your information is handled at every step.

Last Updated: June 2026
Pakistan Platform — en-PK
Data Kept Secure

Our Commitments

How q780 Handles Your Data

Six key principles that guide how your personal information is collected, stored and used on the q780 platform.

Collect Only What Is Needed

q780 does not collect personal data beyond what is required to operate your account, process PKR transactions and keep the platform secure. We do not ask for information that serves no clear operational purpose, and we do not retain data longer than necessary for those purposes.

No Selling of Personal Data

q780 does not sell, rent or trade your personal information to third-party advertisers or data brokers. When data is shared with third parties — such as JazzCash, Easypaisa or Raast for payment processing — it is limited strictly to what those providers need to complete your transaction.

Encrypted and Secured

All data transmitted between your device and q780 is encrypted using industry-standard TLS protocols. Account passwords are stored using secure hashing and are never stored or transmitted in plain text. Access to personal data within q780 is restricted to staff who genuinely need it to perform their role.

You Control Your Data

You have the right to access the personal information q780 holds about you, to request corrections where data is inaccurate, and to request deletion of your data subject to legal retention requirements. These requests can be made through q780 support and will be handled within a reasonable timeframe.

Transparent Cookie Use

q780 uses cookies to maintain your session, remember your preferences and understand how the platform is being used so we can improve it. We do not use third-party advertising cookies that track your activity across other websites. Cookie settings can be managed through your browser at any time.

No Data from Under-18s

q780 is strictly an adult platform for users aged 18 and above. We do not knowingly collect any personal data from individuals under 18. If it is determined that an account has been registered by an underage user, that account is closed and any associated data is removed from active systems promptly.

Contents
  1. Who We Are
  2. Data We Collect
  3. How We Use Your Data
  4. Payment Data
  5. Cookies and Tracking
  6. Data Sharing
  7. Data Retention
  8. Your Rights
  9. Account Security
  10. Children's Privacy
  11. Policy Updates
  12. Contact Us
Summary: This Privacy Policy describes how q780 collects and handles your personal data when you use our platform. By registering an account or using any q780 service, you acknowledge that you have read and understood this policy. If anything is unclear, contact us at [email protected].

1.Who We Are

q780 is an online sports betting and gaming platform operated for users in Pakistan. The platform provides cricket betting including PSL and T20 international markets, online slots, live casino games and related services. All transactions on the platform are conducted in Pakistani Rupees (PKR).

For the purposes of this Privacy Policy, "q780", "we", "us" and "our" refer to the operator of the q780 platform at https://q780.app. When you register an account, deposit funds, place bets or interact with any part of the platform, q780 acts as the data controller responsible for your personal information.

This Privacy Policy applies to all users of the q780 website and mobile application regardless of how they access the platform — via desktop browser, mobile browser or the q780 Android app. It should be read alongside the q780 Terms and Conditions and Responsible Gaming page, both of which form part of the overall agreement between you and q780.

2.Data We Collect

q780 collects personal data in three main ways: information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and information received from third-party payment providers when you make a deposit or withdrawal.

Data Category Examples Source
Identity Data Full name, date of birth, CNIC or ID document number when requested for verification Provided by you at registration or verification
Contact Data Email address, mobile number Provided by you at registration
Financial Data PKR deposit and withdrawal amounts, payment method type (JazzCash, Easypaisa, Raast, Bank Transfer), transaction reference numbers Generated when you make transactions; reference data from payment providers
Account Activity Data Bets placed, games played, bonus activity, login history, session duration, responsible gaming tool usage Generated automatically by your platform activity
Technical Data IP address, device type, browser type and version, operating system, screen resolution Collected automatically when you access the platform
Communications Data Support chat transcripts, emails sent to or received from q780 support Generated when you contact support

We do not collect sensitive personal data such as biometric data, health information, religious beliefs or political views. If identity document verification is required, the document data is used solely for the purpose of verifying your identity and age and is not retained beyond what is necessary for that purpose.

3.How We Use Your Data

q780 uses your personal data only for specific, defined purposes. We do not use your data for purposes beyond those listed here without informing you in advance.

  • Account management: Creating and maintaining your account, verifying your identity and age, and communicating important account updates.
  • Transaction processing: Handling your PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer and other supported channels, and maintaining accurate transaction records.
  • Platform operation: Enabling sports betting, slots, live casino and other platform features to function correctly for your account.
  • Promotions and bonuses: Managing your participation in q780 promotions, verifying bonus eligibility and tracking wagering requirements.
  • Security and fraud prevention: Detecting and preventing fraudulent account activity, unauthorised access, money laundering and abuse of platform systems.
  • Responsible gaming: Monitoring account activity to identify potential problem gaming patterns and applying responsible gaming tools you have set in your account dashboard.
  • Platform improvement: Using aggregated, anonymised usage data to understand how the platform is used and improve features, performance and user experience.
  • Customer support: Responding to your queries, complaints and account-related requests in a timely and accurate manner.

Marketing communications: q780 may send you promotional emails or in-platform notifications about new bonuses, cricket betting markets or platform features. You can opt out of marketing communications at any time through your account notification settings. Opting out of marketing does not affect transactional communications about your account.

4.Payment Data

All financial transactions on q780 are processed in Pakistani Rupees through third-party payment providers. When you initiate a deposit or withdrawal, q780 shares only the minimum data required by that payment provider to complete the transaction — typically your account reference, the PKR amount and a transaction identifier.

q780 does not store full payment account credentials such as complete JazzCash wallet numbers, Easypaisa mobile wallet numbers or bank account numbers on its own servers. Payment data is handled by the respective payment providers in accordance with their own privacy and security standards.

  • Deposit and withdrawal history is retained in your q780 account for your reference and for audit purposes.
  • Transaction amounts and reference numbers are retained as part of your account record for the period described in Section 7.
  • If q780 requests source-of-funds documentation for a large transaction, that documentation is used solely for verification and stored securely for the minimum required period.

5.Cookies and Tracking

q780 uses cookies — small text files stored on your device — to operate the platform properly and improve your experience. Cookies are used in the following categories:

  • Essential cookies: Required for the platform to function. These maintain your logged-in session, remember your language preference and ensure security features work correctly. These cannot be disabled without affecting platform functionality.
  • Functional cookies: Remember your preferences such as your preferred deposit method or responsible gaming settings so you do not have to re-enter them each time.
  • Analytics cookies: Collect anonymised data about how users navigate the platform — which pages are visited most, where users drop off and how long sessions last. This data is used in aggregate to improve the platform and is not linked to your personal identity.

q780 does not use third-party advertising cookies or tracking pixels that follow your activity across other websites. You can manage cookie settings through your browser. Disabling essential cookies will affect your ability to use the platform normally.

Mobile App: The q780 Android app uses equivalent local storage mechanisms in place of browser cookies to maintain your session and preferences. The same data principles apply — only what is necessary for the app to function correctly is stored on your device.

6.Data Sharing

q780 does not sell, rent or share your personal data with third parties for their own marketing purposes. Data is shared with third parties only in the following limited and defined circumstances:

  • Payment processors: JazzCash, Easypaisa, Raast, banks and other payment service providers receive the minimum data required to process your PKR transactions.
  • Identity verification services: If a third-party identity verification provider is used to verify your documents, your identity data is shared with that provider for the sole purpose of verification.
  • Game providers: Third-party slot and casino game providers may receive a pseudonymous player identifier to enable the game to function and record game results. They do not receive your name, contact details or payment information.
  • Platform infrastructure providers: Cloud hosting, database and security service providers may process your data on q780's behalf as part of platform operations. These providers are bound by data processing agreements and may not use your data for their own purposes.
  • Legal and regulatory requirements: q780 may disclose personal data if required to do so by law, court order or in connection with the prevention and detection of fraud, money laundering or other criminal activity.

Any third party that processes personal data on behalf of q780 is required to handle it securely and in accordance with this Privacy Policy. q780 does not transfer personal data internationally without ensuring appropriate protections are in place.

7.Data Retention

q780 retains your personal data for as long as your account is active and for a defined period after account closure. The specific retention periods vary by data type based on operational necessity and legal requirements.

  • Account registration and identity data is retained for the lifetime of the account and for a period of five years after account closure.
  • Financial transaction records including PKR deposits and withdrawals are retained for a minimum of five years from the date of the transaction for audit and anti-fraud purposes.
  • Communications data such as support chat transcripts and emails is retained for two years from the date of the communication.
  • Technical and session data is retained for a maximum of 12 months in identifiable form, after which it is anonymised or deleted.
  • If your account is suspended or closed due to a breach of platform terms, relevant data may be retained for longer as required for the investigation or legal proceedings.

When data is no longer required for the purposes for which it was collected and the applicable retention period has expired, it is securely deleted or anonymised.

8.Your Rights

You have a number of rights in relation to the personal data q780 holds about you. These rights can be exercised by contacting q780 support. Requests will be acknowledged promptly and handled within a reasonable period, typically within 30 days.

Data Rights

Your Rights Over Your Personal Data

Right of Access

You can request a copy of the personal data q780 holds about you at any time. This is sometimes called a Subject Access Request. We will provide the data in a clear, readable format within 30 days.

Right to Rectification

If any personal data q780 holds about you is inaccurate or incomplete, you have the right to ask us to correct it. Contact support with the correction required and supporting evidence if relevant.

Right to Erasure

You can request deletion of your personal data. This right is subject to legal retention requirements — for example, transaction records may need to be kept for a defined period regardless of a deletion request.

Right to Object

You can object to q780 using your data for certain purposes such as marketing communications. Objections to essential processing required for account operation may not be possible without closing the account.

Right to Restrict Processing

In certain circumstances you can ask q780 to restrict how your data is used — for example while a correction request is being reviewed. Restriction does not mean deletion; the data is retained but use is limited.

Right to Portability

You can request your personal data in a structured, machine-readable format so it can be transferred to another service. This applies to data you have provided directly, such as your registration details and account preferences.

How to Exercise Your Rights: Send your request to [email protected] with "Data Rights Request" in the subject line. Include your registered email address and a clear description of the request. Identity verification may be required before the request is processed to ensure we only action requests from the genuine account holder.

9.Account Security

q780 implements technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or disclosure. These include encrypted data transmission, secure password storage, access controls restricting internal data access to authorised personnel only, and regular security monitoring.

You also play an important role in keeping your account secure. You are responsible for maintaining the confidentiality of your account login credentials and for ensuring that you log out of shared devices after each session. If you suspect your account has been accessed without your authorisation, contact q780 support immediately.

  • Never share your q780 password with anyone, including q780 support staff. Support agents will never ask for your password.
  • Use a unique password for your q780 account that you do not use on other platforms.
  • Be cautious of phishing attempts — q780 will only contact you from official q780.app email addresses.
  • Enable any additional login security features available in your account dashboard.

Data Breach Notification: In the event of a data breach that poses a risk to your personal data, q780 will notify affected users as quickly as reasonably possible with details of what data was involved, what steps q780 has taken, and what actions you can take to protect yourself.

10.Children's Privacy

q780 is strictly an adult platform. We do not knowingly collect any personal information from individuals under the age of 18. Our registration process includes an age declaration, and accounts suspected of belonging to underage users are subject to immediate verification and closure if confirmed.

If a parent or guardian becomes aware that their child has registered on q780 or provided personal information to the platform without consent, they should contact q780 support immediately at [email protected]. We will investigate and remove the account and associated data promptly upon confirmation.

q780 encourages parents and guardians to use parental control software on shared devices to prevent minors from accessing online gaming and betting platforms.

11.Policy Updates

q780 may update this Privacy Policy from time to time to reflect changes in platform features, data practices or applicable requirements. When the policy is updated, the revised version will be published on this page with an updated "Last Updated" date at the top.

For material changes that significantly affect how your personal data is used, q780 will provide advance notice through the platform notification system or by email to your registered address. Your continued use of the platform after the effective date of an updated policy constitutes your acknowledgement of those changes.

We encourage you to review this page periodically so you remain informed about how q780 handles your personal data. If you disagree with any update, you may request account closure as described in the Terms and Conditions.

12.Contact Us

If you have any questions, concerns or requests in relation to this Privacy Policy or the way q780 handles your personal data, please contact the support team. We aim to respond to all privacy-related enquiries within five business days.

Email: [email protected]

When contacting us about a data rights request or a privacy concern, please include your registered email address and mark the subject of your message clearly so it is directed to the right team. For self-exclusion or responsible gaming requests, please refer to the Responsible Gaming page for the fastest response.

Common Questions

Privacy — Frequently Asked

When you initiate a deposit or withdrawal using JazzCash, Easypaisa, Raast or any other supported payment method, q780 shares only the minimum information needed to process that specific transaction — typically a transaction reference and the PKR amount. Your full q780 account profile, betting history and personal details beyond what the payment provider requires are not shared. Each payment provider handles the data it receives under its own privacy policy.

You can request account closure and data deletion by contacting q780 support. However, certain data — particularly financial transaction records — must be retained for a defined period as part of standard record-keeping requirements, even after account closure. This applies regardless of a deletion request. Data that is not subject to retention requirements will be deleted or anonymised as soon as reasonably possible after your request is processed.

q780 uses essential cookies that may be set when you visit the website before logging in, mainly to maintain site functionality and basic security. q780 does not use third-party advertising trackers or cross-site tracking technologies. When you are not logged in, no personal account data is collected — only anonymous technical data such as page views may be recorded for platform analytics purposes.

You can opt out of marketing communications at any time through the notification settings in your q780 account dashboard, or by contacting support and requesting to be removed from the marketing list. Opting out of marketing emails does not affect essential account communications such as transaction confirmations, security alerts or important account notifications — those will continue regardless of your marketing preference.

The q780 Android app applies the same privacy and security principles as the website. Data transmitted between the app and q780 servers is encrypted using TLS. The app uses local storage mechanisms equivalent to cookies to maintain your session and preferences. The app does not request device permissions beyond what is needed for its core features. The Privacy Policy covers your use of the app in the same way it covers use of the website.

Ready to Play

Your Privacy Is Protected at q780

Create a secure account today, deposit in PKR using JazzCash or Easypaisa, and enjoy cricket betting, PSL markets, slots and live casino on a platform that keeps your data safe.

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18+ only. Play responsibly. Set a budget before every session.